Make sure that your phone or computer is either fully charged or plugged into a power source.Set your cell phone to silent or “Do not disturb”.Close any applications that are open on your computer which you don’t need during your hearing.Try to avoid shuffling papers and typing while your microphone is on.

If you are not on mute, the adjudicator or the hearing moderator may mute you. Stay “on mute” until your matter is ready to be heard.The name that you enter will be displayed for all participants to see. When you join the videoconference proceeding, you will be asked to enter your name. At this point, you can request mediation and, if you are a tenant, you can ask to speak with Tenant Duty Counsel for legal advice. Once you are admitted, a hearing moderator or the adjudicator will take attendance and explain how the hearing will be organized. Please continue to wait as we often have lots of parties joining. To minimize background noise, mute your microphone when you are not speaking. If joining from a phone or computer that has video, ensure your video is turned on. You may not be admitted into the hearing right away. Once you connect, you will automatically enter a waiting room. Join the videoconference hearing early, at the time indicated on your Notice of Hearing, so there is time to address any technical issues. Use a headset with a microphone, if you have one, to reduce background noise and improve sound clarity. Try to find a quiet, private space with minimal distractions so you can concentrate on your hearing. The adjudicator will tell you when it’s time for your application to be heard. You will likely see other people who are not involved with your case on the video call. In most cases, many other hearings will be scheduled at the same time as yours. Join the video hearing early, at the time indicated on your Notice of Hearing.

Your Notice of Case Management Hearing or Notice of Video Hearing will provide your hearing start time. On the Day of Your Hearing Scheduled start time If you’ve never used Zoom, try connecting with someone you know to practice. Download and run Zoom to make sure it’s working correctly before your hearing day.

Participating in a Zoom Video Hearing at the LTBĪ link to download Zoom is included on your Notice of Video Hearing.

How to unmute on zoom phone call